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FAQ

Choose the product you are interested in by adding it to the basket. Then follow the instructions on the website, select the delivery, payment and delivery address. You can also add a comment to the order. If you want to buy a product on an individual order, please write to us to the address -hej@berkehome.pl

We entrust our furniture to deliver a specialist company, which will be brought with due caution and bring it directly to your apartment, regardless of which floor you live. In addition, for your comfort, we give you the opportunity to make delivery in the afternoon*. (* applies to selected locations)
We send samples via InPost to the selected parcel locker or courier to the indicated address.



Deliveries of beds are carried out by the Ambro Express specialist transport company. Delivery includes bringing shipments to the apartment. In the case of ordering individual furniture from the category: dressing tables, bedside tables and seats, we will use the services of the GLS courier company.
Material samples will be delivered by GLS courier.

More information in the tabDelivery

The standard delivery time until the shipment is a maximum of 26 business days from the date
posting the payment on our account.

Our furniture can be seen in the Kimo showroom: Szczecin, pl. White Eagle 1

Order samples - materials. If you want to make your choice easier - you can order home samples. In this case, we will re -calculate the furniture price. Familiarize yourself with what a material or color of wood looks like.

As for the difference between finishing options: the oilseed gives a more natural look, emphasizes the structure of the wood, the texture is felt to the touch. We recommend renewing oiling once every 5 years. Just rub the product into the wood with a cloth.
The varnish closes the wood pores and creates a smooth, semi -matt surface. It is a harder protection, it does not require re -impregnation. The wood finished with varnish has a cooler shade.

Of course, the ordered bed includes the bed itself, but also a properly selected mattress frame. You can buy a mattress separately in our store. We offer mattresses of reputable companiesTempur, Seals and Hilding.

The frame is made of a steel frame, equipped with 48 flexible spring slats prisoners in plastic pockets. It also has a metal bracket in the middle of the bed.

The maximum load capacity of our beds is 300 kilograms.

Yes of course. Our offer includes mattresses of reputable companiesTempur, Seals and Hilding.

Delivery is carried out in 2-person teams and includes bringing shipments to the apartment. In the case of single order
Furniture from the category: dressing tables, bedside tables and seats we will use the standard services of the GLS courier company. (applies to supplies in Germany)

Installation of the purchased product is on its own. Our furniture will come to you in modules that you can easily fold thanks to the simple and legible assembly instructions.

You can return products available in our online store. To this end, we should inform us about your decision regarding withdrawal from the contract in the form of a statement (e.g. a letter sent by post or e -mail) within30 days. You can use the model withdrawal form, but this is not mandatory. To maintain a deadline for withdrawing from the contract, it is enough to send information on withdrawal from the contract before the deadline to withdraw from the contract. The details of the return were described in oursregulations.

Correspondence address: Berke Kacper Kuczyński, Działosza 4B, 56-500 Syców, tel. + 48 690 609 202, mail:hej@berkehome.pl; NIP: 9111941294, REGON: 366594697.

We provide a 10-year warranty for products from the category: beds, tables, dressing tables and seats. This warranty applies only for orders delivered in Poland.

Customer Service
Mon-Fri 9am-5pm.
Standard response time: 1 working day.